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Sleep monitoring not detected

If sleep data is not being recorded, it may be related to how the watch is worn, sensor contact during the night, or the initial setup. Review the information below to ensure proper detection. 1. Wear the watch throughout the night without removing i

GPS route missing / signal not working properly

The Ora Smartwatch uses your phone’s GPS to record routes and distance data during outdoor sports. The watch does not have a built-in GPS chip, so a stable connection with your phone and proper app permissions are required for accurate route tracking

Automatically measure Blood oxygen, and/or stress

Your watch can continuously track key health metrics throughout the day by automatically measuring blood oxygen and stress levels in the background. 1. Open the App on your phone. 2. In Device, tap the metric you want to track automatically (blood ox

Watch auto-restarts repeatedly

If the Ora smartwatch restarts on its own again and again, it is often caused by a stuck or malfunctioning side crown button. When this happens, the button may continuously trigger forced resets, preventing normal operation. Follow the steps below to

Broken glass or other physical defects

Physical damage including cracked screens, shattered glass, casing damage, deep scratches, or impact marks is not covered under the manufacturer’s warranty. The warranty applies only to defects in materials or workmanship under normal use, and does n

App not working properly / Which app should I use?

For your watch to function as intended, it must be paired with the correct companion app. Using the wrong app may prevent features from working or stop the watch from syncing altogether. Make sure you have installed the app called “ArgomTech Select”,

Remote Camera not working

The Remote Camera feature allows you to control your phone’s camera directly from the watch by tapping the watch screen to capture photos. If it is not working, review the guidance below to restore proper functionality. 1. Make sure the App is open a

How to perform a factory reset

A factory reset can be helpful in several situations, such as when the watch does not ring during calls, when GPS routes fail to record, when sleep monitoring data is not detected, or when the watch restarts repeatedly. Resetting restores the watch t

How to perform a forced factory reset

A forced factory reset may be required if the screen becomes unresponsive or the watch cannot be operated through the normal reset steps. Simply follow these steps to restore the watch to its original settings and set it up again as new. 1. Charge th

Replacing straps / buying additional

The Ora Smartwatch uses a 20 mm quick-release (retractable-pin) system, allowing you to easily replace straps without any special tools. Each Ora smartwatch includes 5 interchangeable straps in different colors and styles, giving you the flexibility